MENU
HOUSING THE WORLD SAFE AND RESILIENT CITIES AND COMMUNITIES

Which countries offer frequent flights to Baku?

Baku is well connected to several major international aviation hubs through regular direct services to Heydar Aliyev International Airport (GYD). The most frequent international flights to Baku operate from the following countries and airports:

  • Türkiye, primarily via Istanbul Airport (IST) and Istanbul Sabiha Gökçen International Airport (SAW)  
     
  • The United Arab Emirates, with direct services from Dubai International Airport (DXB), Abu Dhabi International Airport (AUH), and Sharjah International Airport (SHJ).
     
  • Russia, with frequent connections from Sheremetyevo International Airport (SVO) and Domodedovo International Airport (DME) in Moscow.
     
  • Georgia, via Tbilisi International Airport (TBS).
     
  • Qatar, through Hamad International Airport (DOH) in Doha.

 

These airports serve as the primary international gateways for travellers arriving in Baku and represent the most common points of origin for international arrivals at Heydar Aliyev International Airport.

Which airport should I fly into?

All international flights to Azerbaijan for WUF13 are scheduled to arrive at Heydar Aliyev International Airport (IATA: GYD, ICAO: UBBB) in Baku. The airport is the country’s main international gateway and one of the largest and most modern in the region.

The airport is located approximately 16 km from the main WUF13 venue, Baku Olympic Stadium, with an average journey time of 20–30 minutes, depending on traffic conditions.

Can I enter Azerbaijan via a land border to attend WUF13?

Under the current special quarantine measures, passenger entry via land and sea borders into Azerbaijan is temporarily suspended. Consequently, participants are requested to make all travel arrangements by air.

Do I need a visa to travel to Azerbaijan?

We recommend checking your entry visa requirements through the IATA Travel Centre website at www.iatatravelcentre.com.

If your country of origin requires a visa for entry, you may apply for an electronic visa (e-Visa). 

E-visas can be obtained at www.evisa.gov.az at least 3 (three) working days before their planned date of arrival in the Republic of Azerbaijan.

More about E-visa at www.evisa.gov.az

What migration procedures apply upon entering the country?

Foreigners or stateless persons temporarily staying in the Republic of Azerbaijan for more than 15 days have to register upon place of stay. For registration, foreigners must apply within 15 days of arrival in the country. Applications can be submitted through the official website of the State Migration Service of the Republic of Azerbaijan, by email (qeydiyyat@migration.gov.az), in person at regional migration offices, or at “ASAN service” centres.

For more information about registration at the place of stay, please visit the official website of the State Migration Serviceb of the Republic of Azerbaijan: https://migration.gov.az/en/oyq

 

Are there any specific customs regulations or prohibited items when entering Azerbaijan?

Detailed information on items that must be declared or are prohibited from import into Azerbaijan - including currency, tobacco, alcohol, antiques, and animals - is available on the website of the State Customs Committee of the Republic of Azerbaijan (e.customs.gov.az).

What is the procedure for declaring goods when entering Azerbaijan?

Please ensure that you use the correct customs channel and inform a customs officer if you have items to declare.

What is the baggage claim process at the Heydar Aliyev International Airport, and how can I report lost luggage?

If your baggage is lost or damaged, please contact the Lost & Found service in the baggage claim area before leaving the baggage hall. Staff will assist you with completing the necessary documentation and provide updates on the status of your baggage search.

Phone: +994 12 497-26-00 (ext. 78-80), +994 77 700 87 03, +994 50 246 10 69

Email: lostandfound@asg-groundhandling.az

What assistance is available at the airport for visitors with disabilities or additional needs?

Yes, the airport provides assistance services for passengers with disabilities, including escorting and support throughout their time at the airport. Passengers are advised to notify their airline or tour operator at least 48 hours before their flight and to clearly outline their specific needs.

More info: www.airport.az/en/facilities/travellers-with-special-needs 

Are there any guidelines for travellers with pets or service animals at the airport?

Cats, dogs and birds must have a veterinary health certificate with an official seal. The certificate must be issued no more than ten days before arrival.

More information at www.iatatravelcentre.com

What should I do if I need emergency medical assistance at the airport?

A medical point operates 24/7 at the airport, where first aid and emergency assistance are available. Medical facilities are located in both terminals. During the event, fully equipped ambulances staffed with medical personnel will be available at the airport 24/7, provided by TƏBİB.

Medical point locations:

• Terminal 1: 3rd floor

• Terminal 2: 2nd floor

 

Where should I go if I have questions upon arrival at the airport?

Information desks will be available in both terminals. They will operate 24/7 to assist delegates with any enquiries.

Are there any lounges or rest areas available at the Heydar Aliyev International Airport for WUF13 participants?

There are no specific rest areas designated exclusively for WUF13 participants; however, lounge services are available in the airport terminals. Further details can be found on the airport’s official website (www.airport.az/en/facilities/lounges)

What is the best way to get a SIM card or mobile data at the Heydar Aliyev International Airport?

SIM cards can be purchased at the airport or from mobile phone shops across the city. Azerbaijan has three major national mobile network operators: Azercell, Bakcell, and Nar Mobile.

Is Wi-Fi available at the airport and how do I connect to it?

Heydar Aliyev International Airport offers free Wi-Fi access throughout all terminals. The service is available in all public areas, including facilities, cafés, shops, and business lounges.

To connect to the free Wi-Fi:

  • Ensure that Wi-Fi is enabled on your device.
  • Select the “Baku-Airport-Free-WiFi” network and connect by following the on-screen instructions.
What is the national language and local currency of Azerbaijan?

The national language of Azerbaijan is Azerbaijani, and the local currency is the Azerbaijani manat (AZN).

Is currency exchange available at the airport?

Currency exchange offices are available 24/7 in the airport terminals.

Are ATMs available at the airport?

The airport provides access to ATMs, currency exchange services, and bank branches, allowing travellers to carry out financial transactions such as cash withdrawals, transfers, and currency exchange.

Bank locations:

  • Premium Bank - Terminal 1, 1st floor
  • International Bank of Azerbaijan - Terminal 1, 1st floor; Terminal 2, 1st floor
Is it possible to use foreign bank or credit cards in Azerbaijan?

Yes, most international credit cards, including Visa and Mastercard, are widely accepted in Azerbaijan, particularly in larger cities such as Baku. Major hotels, restaurants, and shopping centres typically accept card payments.

Are there food and beverage options available at the Heydar Aliyev International Airport?

Yes, the airport offers a wide range of food and beverage options for all passengers. Further details can be found on the airport’s official website (www.airport.az/en/shop-dine/cafes/)

Are there any duty-free shopping options at the Heydar Aliyev International Airport?

Yes, please visit the airport’s official website for details (www.airport.az/en/shop-dine/shop)

How early should I arrive at the airport for my departure flight?

Please arrive no earlier than three hours before your scheduled departure time.

Is there a place to store luggage temporarily at the Heydar Aliyev International Airport?

There are no luggage storage facilities available at the Heydar Aliyev International Airport.

Are car rental services available at the Heydar Aliyev International Airport?

Three car rental companies operate at the airport 24/7, offering a wide range of vehicles to suit different needs and preferences.  

Please visit the airport’s official website for details: www.airport.az/en/transport/rent-a-car/

Can I use a foreign driving licence in Azerbaijan?

Yes, you may use your local driving licence in Azerbaijan, provided that the following conditions are met:

Tourists and short-term visitors: If you are visiting Azerbaijan for a short period (up to one year), you may drive using a valid foreign driving licence. Depending on your country of origin, an International Driving Permit (IDP) may also be required alongside your licence.

Residents: If you plan to stay in Azerbaijan for more than one year, or if you become a resident, you will generally be required to obtain an Azerbaijani driving licence.

Please check with the relevant local authorities or your embassy to confirm any specific requirements based on your nationality.

What transport options are available from Heydar Aliyev International Airport (GYD) to the city centre?

Several convenient transport options are available. Taxis operate 24/7 from designated taxi ranks outside the airport, and rides can also be booked via ride hailing apps. In addition, regular shuttle services to the city centre are provided by the H1 Airport Express buses, which operate 24/7.

Can I pre-book a taxi or shuttle service from the airport?

"The Baku Taxi" state service operates a taxi rank at the exit of Terminal 1 at Heydar Aliyev International Airport. Taxis can be booked at the service desk inside Terminal 1, via the call centre (1000), or through the mobile application.

For more info: www.airport.az/en/transport/airport-taxi/

Are there any shuttle services specifically for WUF13 participants?

Yes, dedicated shuttle services will be available for WUF13 participants. These shuttles will serve several key destinations across the city.

What are the airport’s operating hours, and which services are available 24/7?

Airport operations run 24/7, and all services are available around the clock.