WUF13 is committed to ensuring an inclusive and accessible experience for all participants. The venue has been designed with accessibility as a priority, featuring clear signage, ramps, lifts, accessible restrooms, tactile pathways, and on-site support to make navigation easy and comfortable for everyone.
Within the venue, volunteers assigned to accessibility services will wear armbands so they can be easily identified.
At the WUF 13 venue, two dedicated Quiet Rooms are available to support individuals with cognitive disabilities or those who need relief, relaxation, or a calm environment due to an overwhelming environment. To access these rooms, individuals should make a request at the Info and Help Desk 2 located in Area B. These Quiet Rooms are located across Areas A and B to ensure convenient access for all participants.
Each room is 20 square metres and is equipped with comfortable furniture, soft lighting, sound-reducing features, and sensory-friendly elements to provide a peaceful and supportive atmosphere. The rooms offer a quiet space where visitors can rest and regain comfort before continuing their participation in the Forum.
The WUF13 venue is wheelchair accessible, ensuring smooth and comfortable mobility across all areas of the Forum. All routes, entrances, and exits include ramps and lifts that meet international accessibility standards.
A dedicated registration desk for participants with disabilities will be available at the main entrance area.
In Zone A, a wheelchair maintenance and repair station will be available, providing inspection and basic technical support. Portable power stations for electric wheelchairs will be provided upon request. Spare wheelchairs will also be available on-site for temporary use within the venue.
Wheelchair-accessible restrooms that meet international standards are located throughout the venue. Catering areas are also accessible for wheelchair users. Accessible transportation options — including buses, taxis (Baku taxi) — will be available for travel between the airport, hotels, and the venue.
WUF13 ensures that the venue is accessible and navigable for visually impaired participants, with a range of inclusive design features and assistive tools to support independence and comfort.
A tactile map is prominently positioned at the main entrance for immediate reference. Braille brochures and information materials can be obtained from the Accessibility Help Desk in Area A. Booklets will be available in both Azerbaijani and English to ensure comprehensive access to information.
Braille signage is provided on all doors and key facilities within the venue. The official WUF13 website is designed to be accessible for visually impaired users.
The venue design incorporates high-contrast colours and yellow tactile markers on transparent doors, as well as at the beginning and end of ramps and staircases, to enhance visibility and safety. Tactile paving will be installed throughout the stadium to guide visually impaired attendees safely. An audio navigation system will also be available within the venue to support wayfinding.
For guide dogs, three relief areas will be available. Guide dogs are welcome throughout all areas of the WUF13 venue. Visitors accompanied by guide dogs are kindly requested to ensure that all required documentation is provided and that the dog’s muzzle is properly secured.
Across the WUF13 venue areas, there are three designated Service/Guide Dog Relief Areas located outdoors on grass. These areas are specifically designated for service dogs accompanying people with disabilities, allowing them to rest and relieve themselves in a safe and comfortable environment.
Distinguishing itself from previous WUF events, WUF13 provides a dedicated Veterinary Examination Room within the venue, located in Zone B. This facility is available to examine service dogs of participants with disabilities and to provide first aid when necessary. The room ensures that all service animals receive prompt attention, supporting both their well-being and the comfort of their handlers throughout the Forum.
WUF13 provides several services and technologies to ensure full participation for attendees with hearing and speech impairments.
Sign language interpretation will be available in English and Azerbaijani. Portable induction earbuds can be requested at the Accessibility Help Desk located in Area A.
A CART (Communication Access Realtime Translation) system will also be provided to support participants.
These services are designed to make sessions, discussions, and networking opportunities as accessible and inclusive as possible for everyone.
WUF13 is committed to creating a welcoming and supportive environment for participants with cognitive disabilities, ensuring that everyone can engage comfortably throughout the Forum.
All WUF13 staff and volunteers have been trained to recognize and respectfully assist participants with invisible disabilities, ensuring an inclusive and considerate experience for all. The use of these bracelets is optional.
To ensure smooth and convenient travel, accessible transportation options will be provided for participants with disabilities attending WUF13.
Accessible buses, taxis (including Baku Taxi), and metro services will be available.
All vehicles used for participant transport will meet international accessibility standards, ensuring safe and comfortable mobility for wheelchair users and individuals with other accessibility needs.
For detailed information regarding accessibility services in the Baku Metro, please visit:
www.metro.gov.az/en/page/muddealar/elcatan-metro
Accessible pick-up and drop-off points will be available near the venue for easier arrival and departure.
Guide dogs will be allowed on all transportation services provided by WUF13.
For information on Baku Metro accessibility, please visit:
https://metro.gov.az
Please note that entry into the metro network with guide dogs is prohibited.
To book accessible metro services, please contact:
+994 50 268 00 65
